Terms and Conditions

Last Updated: October 29, 2025

Welcome to Shoe Hoard! These Terms and Conditions (“Terms”) govern your use of our website, services, and products offered through [www.shoehoard.com] (“Site”), operated by Shoe Hoard, located in Agra, Uttar Pradesh, India.

By accessing or purchasing from our Site, you agree to be bound by these Terms. Please read them carefully before using our services.

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1. Company Information

Shoe Hoard
Agra, Uttar Pradesh, India
Email: [support@shoehoard.com]
Phone: [+91-XXXXXXXXXX]

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2. Eligibility

To make a purchase on our Site, you must:

• Be at least 18 years old or have parental/guardian consent.

• Provide accurate and current personal and payment information.

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3. Products and Availability

Shoe Hoard is a reseller of branded and premium footwear. We do not claim to be an authorized dealer of any specific brand unless explicitly stated.

• Product images and descriptions are for reference only; actual colors and packaging may vary slightly.

• All products are subject to availability. We reserve the right to modify or discontinue any item at any time without notice.

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4. Pricing and Payments

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

• We reserve the right to change prices or apply discounts at our discretion.

• Payment methods accepted: UPI, credit/debit cards, net banking, and digital wallets.

• Orders are confirmed only after successful payment processing.

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5. Shipping and Delivery

• Orders are typically processed within 1–3 business days and delivered within 5–10 business days depending on your location.

• Delivery timelines may vary due to logistics, holidays, or unforeseen circumstances.

• Shoe Hoard is not responsible for delays caused by courier partners once the product has been dispatched.

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6. Returns, Refunds, and Exchanges

• Returns are accepted within 7 days of delivery only if the product is unused, unworn, and in its original packaging.

• Refunds will be issued after inspection and may take 7–10 business days to process.

• Customized or clearance sale items are non-returnable and non-refundable.

• For return requests, contact us at support@shoehoard.com with your order details.

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7. Authenticity Disclaimer

Shoe Hoard operates as a reseller. While we ensure that all products sold are 100% genuine and verified, we are not affiliated with or endorsed by any of the brands we sell unless explicitly stated.

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8. User Conduct

You agree not to:

• Use our Site for any unlawful purpose.

• Attempt to gain unauthorized access to our systems or user data.

• Post or transmit false, misleading, or harmful content.

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9. Intellectual Property

All content on this Site—including images, logos, text, and product information—is the property of Shoe Hoard or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

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10. Limitation of Liability

Shoe Hoard shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Our maximum liability shall not exceed the total amount paid for the product in question.

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11. Privacy Policy

Your personal data is handled in accordance with our [Privacy Policy], which outlines how we collect, use, and protect your information.

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12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh.

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13. Changes to Terms

Shoe Hoard reserves the right to update or modify these Terms at any time without prior notice. The revised Terms will be effective upon posting on this page.

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14. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@shoehoard.com
📍 Agra, Uttar Pradesh, India