Privacy Policy

Effective Date: 28/10/2025

Welcome to Shoe Hoard!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or create an account.

• Usage Information: Details about how you use our website, such as pages visited, time spent on site, and browsing preferences.

• Device Information: Your IP address, browser type, operating system, and other technical details that help us improve your experience.

• Cookies: We use cookies to personalize your experience, remember your preferences, and analyze website performance.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Provide customer service and support.

• Improve our website, products, and shopping experience.

• Send order confirmations, updates, and promotional offers (if you have opted in).

• Protect against fraud and ensure the security of our platform.

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3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data.
Your information is stored securely, and sensitive data (like payment information) is encrypted during transmission using SSL (Secure Socket Layer) technology.

While we strive to ensure complete security, no method of transmission over the internet is 100% secure.

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4. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with trusted third parties who help us operate our business, such as:

• Payment processors (e.g., Shopify Payments, PayPal, etc.)

• Shipping providers for order delivery

• Marketing and analytics partners to improve our store experience

All third parties are obligated to protect your data and use it only for the purposes we specify.

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5. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or updates to your data.

• Withdraw consent for marketing communications at any time.

• Request deletion of your data (subject to legal or transactional obligations).

To exercise these rights, please contact us at info@shoehoard.com.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
You can choose to disable cookies through your browser settings, but some features of our website may not function properly as a result.

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7. Email Marketing

With your permission, we may send you promotional emails about new arrivals, offers, and updates.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting us directly.

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8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of these websites. Please review their policies before providing personal information.

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9. Changes to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Effective Date.”
We encourage you to review it periodically to stay informed about how we protect your data.

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Shoe Hoard — Protecting Your Privacy Every Step of the Way 👟